2018 iConnectSolutions user conference will be held April 22-25 at the Embassy Suites by Hilton Minneapolis Downtown

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Monday, April 23 • 3:30pm - 4:30pm
Progress - Keeping Pace with Evolving User Expectations

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This session reviews the industry trends that are changing and elevating users’ expectations of how they will interact with business systems. Recent technological advances have enabled new user experiences: new types of devices (Smartwatches, Smartglasses, Digital Voice Assistants…etc.), and new ways of interacting with devices (conversational voice and text interaction, augmented/virtual reality…etc.). It is also becoming increasingly expected that business applications should be smarter, or more cognitive, and to provide more actionable and relevant business insight that can drive productivity or operational efficiency. At the same time, the exploding API Economy is putting ever more pressure on businesses to streamline integration with partners and customers through modern APIs. These APIs have to meet their own type of ‘user’ expectations around metrics such as availability and response time. Progress’s ongoing analysis of these trends drives how we evolve our Application Platform to ensure it continues to address our customers’ and partners’ business application development needs, so that they, in turn, can continue to meet and exceed their business users’ evolving requirements and expectations. We’ll also present some best practice strategy, architecture and implementation recommendations relating to the opportunities these novel digital touchpoints and technologies offer to enhance business application users’ experiences. There will also be some live Augmented Reality demonstrations.


Monday April 23, 2018 3:30pm - 4:30pm CDT
Opal Boardroom (12)

Attendees (4)